EFITIO Open Patella Knee Cap

Cancellation policy

Efito believes in the quality of its products and in customer satisfaction to the possible extent, and has therefore a liberal cancellation policy. Under this policy:
Cancellation will be considered only if the request is made within 4hrs of placing an order. However the cancellation order will not be entertained if the order has been initiated for the process of shipping.

Return Policy

We are committed to provide our customers complete satisfaction. We strive to enhance the shopping experience of our customers, while providing the best quality products. In order to ascertain equipollent, we are always trying and disposed to go the extra mile for our customers.

In case you are unsatisfied with the product received, we request you to contact our Customer Care team at +91 7820051813 ( 11 AM to 5 PM IST on weekdays) or you can mail to us at efitoindia@gmail.com and we shall revert back to you at the earliest.

However, we do accept returns on outer wears subject to following criteria:

• The product should be purchased only from joggersports.com and not from any other retailer be it online or offline.
• Return request should be raised within 7 days from the date of delivery.
• Product should be unused and unwashed.
• There should be no stains, marks, stitches in the product caused by the consumer.
• All the tags and original packaging should remain intact and should be sent along with the product.
• Original Invoice shall be returned with the product.
• Product should reach us in sellable condition. 
• Time frame for returning unwanted goods. – 7 Days From The Date Of Delivery.
• Return of goods/refund process Post Return Product quality analysis.
• We will exchange the product if its size issue.
• We’ll exchange your product or refund your money back if its manufacturing defect.
• Exchange/Refund may take Up-to 15 Days .